Your legal protections
Your identity stays secret
Outside watchdogs are legally required to keep your identity strictly confidential. It is a criminal offence for them to reveal your details without your clear permission.
You cannot be punished for reporting
It is illegal for anyone to evict you, end your agreement, cut your funding, or harass you because you made a report.
You are protected from legal action
You are protected from civil, criminal or administrative action — including a claim that you broke a confidentiality agreement — for making a protected report.
Lodge your anonymous tip-off
Independent external contacts
You do not have to contact the provider or the funding departments first. You can report straight to one of these independent oversight bodies.
NSW Ombudsman
Best for: General bad practice, unfair treatment, or a housing service that keeps failing residents.
Independent Commission Against Corruption (ICAC)
Best for: Serious corruption, bribery, or the dishonest misuse of public funds and resources.
Registrar of Community Housing (NSW)
Best for: Breaks in housing regulations, safety breaches, or a provider not meeting its obligations.
This is an independent regulatory office. It is separate from the frontline housing departments.
Australian Charities and Not-for-profits Commission (ACNC)
Best for: Financial mismanagement, or a breach of charity governance rules by the housing operator.
This form is not a whistleblower report
Complaints you make here are not sent to any of the bodies above. If you want to report to one of them, contact them directly using the phone number, email or website shown.
Back to the complaint form