Complaint portal for Soorley Street Transitional Accommodation

Current complaints

Independent complaint collation. These are reported concerns, not findings against a provider. Names, units, contact details and written stories stay private.

Organisation

Issue

Outcome

3 complaints shown

Reference number	Date	Organisation and ticked issues	Outcome
SS-C64E04FD-9FB7E89F-304703BC	12 Oct 2026	Social Futures I don't feel physically safe My human rights have been violated	Not resolved — new
SS-0E6428D2-977FA042-C2AED376	12 Oct 2026	Social Futures · Homes NSW My mental health or wellbeing is being harmed My duty of care has been violated by my provider	Ongoing — being reviewed
SS-D6464FFD-C84A9631-B43D737B	12 Oct 2026	Organisation not selected I'm being forced into homelessness by my provider My duty of care has been violated by my provider	Not resolved — new

Reference number

Date

Organisation and ticked issues

Outcome

SS-C64E04FD-9FB7E89F-304703BC

12 Oct 2026

Social Futures

I don't feel physically safe
My human rights have been violated

Not resolved — new

SS-0E6428D2-977FA042-C2AED376

12 Oct 2026

Social Futures · Homes NSW

My mental health or wellbeing is being harmed
My duty of care has been violated by my provider

Ongoing — being reviewed

SS-D6464FFD-C84A9631-B43D737B

12 Oct 2026

Organisation not selected

I'm being forced into homelessness by my provider
My duty of care has been violated by my provider

Not resolved — new

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